Up to 2 years’ experience in IT / MSP service desk environment
ITIL v3 Foundation experience / understanding
Excellent written / verbal communication
Working with Children’s check – Emerging IT will provide
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Are there opportunities for professional development?
We promote life-long learning throughout the organisation. As an MSP we're exposed to a variety of different environments and provide great on the job training, and even offsite training if there is a need. We encourage people to do professional development and provide a monthly quota of training hours that can be used.
We also make sure that no one is out of pocket for any training expenses.
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Are there opportunities for professional development?
We promote life-long learning throughout the organisation. As an MSP we're exposed to a variety of different environments and provide great on the job training, and even offsite training if there is a need. We encourage people to do professional development and provide a monthly quota of training hours that can be used.
We also make sure that no one is out of pocket for any training expenses.
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I want to feel like I'm a part of something, a team. How does Emerging IT bring its people together?
We serve our people and treat them like family. When we do this our people treat our customers like family.
A couple of things include ensuring that our people work realistic hours with enough breaks in the day. Yes, this is a real thing for us!
We have our regular Friday night games session that includes tabletop simulators, first-person shooter, cards and others. Regardless of whether you come to us as a permanent, part-time or contractor, you're still a part of our family.
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I want to feel like I'm a part of something, a team. How does Emerging IT bring its people together?
We serve our people and treat them like family. When we do this our people treat our customers like family.
A couple of things include ensuring that our people work realistic hours with enough breaks in the day. Yes, this is a real thing for us!
We have our regular Friday night games session that includes tabletop simulators, first-person shooter, cards and others. Regardless of whether you come to us as a permanent, part-time or contractor, you're still a part of our family.
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What does Emerging IT do to address job security?
Our average tenure at Emerging IT is 7 years. We Treat our people with generosity and humility because we know that they will then treat our customers the same way. We're data driven but we also know that compassion and empathy are important when it comes to decisions.
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What does Emerging IT do to address job security?
Our average tenure at Emerging IT is 7 years. We Treat our people with generosity and humility because we know that they will then treat our customers the same way. We're data driven but we also know that compassion and empathy are important when it comes to decisions.
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How has Emerging IT coped through the COVID-19 pandemic?
Emerging IT has been around since 2001 with some of our most experienced people making important decisions. We were ready for remote work coming into 2020 so the transition was easy. We have a COVID Safe plan and ensure that the safety of our people are at the centre of every decision we make.
We use cloud based tools such as Teams, SharePoint and our remote access consoles so we can work from anywhere at any time.
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How has Emerging IT coped through the COVID-19 pandemic?
Emerging IT has been around since 2001 with some of our most experienced people making important decisions. We were ready for remote work coming into 2020 so the transition was easy. We have a COVID Safe plan and ensure that the safety of our people are at the centre of every decision we make.
We use cloud based tools such as Teams, SharePoint and our remote access consoles so we can work from anywhere at any time.