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Lanserve
Base
A base solution for organisations that want their computers and servers maintained remotely. Includes backup management, AV and bi-annual onsite visits.
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Lanserve Essentials
Our most popular package. Includes everything in LANserve base. Plus regular quarterly onsite visits to ensure all your equipment is physically checked, documented and maintained.
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Lanserve
Complete
For businesses that want a fixed priced support option. This package includes everything in LANserve Essentials plus unlimited technical support during business hours.
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Lanserve Self Managed
For organisations that lack experience in deploying and managing ITSM tools. LANserve Self Managed provides your team with the ability to use our pre-configured systems.
ONSITE
IT SUPPORT
Remote support is fast and convenient when resolving most of your business’ complex problems, however sometimes an onsite visit is the only option
PAY AS YOU GO IT Support
We’re there when you need us most. We have extended service desk hours from 7am to 7pm during your workweek and options for 24-hour support if needed. The best bit? We’ll only charge you for support when you need it
Reliable 24/7 IT SUPPORT
We don't like to wait, so neither should you. Our Australian-based certified technicians are available to help 24 hours a day, 7 days a week. This ensures that your business can have access to expert support around the clock
NO LOCK-IN CONTRACTS
We're so confident you'll appreciate our service that we've removed any and all obligations. If you love our service, we'd love you to stick around.
$300 million
Estimated annual losses to cybercrime
1 in 5
1 in 5 SMBs did not know the term “phishing"
59%
Users who use the same password for all accounts
144 Reports
of cybercrime received by the ACSC per day
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Vulnerability detection
As a baseline, we use state-of-the-art tools to perform a scan of your entire network. Our dedicated device scans your network looking for known vulnerabilities that affect the software and hardware assets.
Software Vulnerability
Our security specialists search for vulnerabilities affecting your third-party applications. Once classified and approved our Cyber experts create a remediation project with priorities.
Hardware Vulnerability
Our dedicated device leaves no stone unturned, detecting vulnerabilities deep inside the hardware of computers and servers. We check in BIOS, iLo, Drivers and other Vendor hardware.
Cloud Assessment & Monitoring
Cybercriminals love misconfigured environments and our team know just what they are looking for. We analyse your cloud environment for potential vulnerabilities in configurations and as the systems are spun up.
Configuration Exposures
Our team exposes potential misconfigurations in your internal infrastructure. We uncover vulnerabilities like obsolete networking protocols, insecure services, and default credentials. Giving peace of mind to your business.
Remote Worker agents
Just like Cybercriminals target employees both in and out of the office, our solution extends our reach to remote devices meaning we can understand all of your business vulnerabilities to protect your business.
Vulnerability Scanning
Using best of breed technology our cyber experts identify your high-risk exposures that could pose a threat for unauthorised access. We monitor external gateways for threats like open ports, services and newly identified vulnerabilities.
Attack surface Monitoring
Your external assets aren't always protected. Today's modern office is home to lots of different services such as Exchange, database servers and Web Servers. VMS means that we assess and monitor external-facing assets running services.
